Refund policy

At Zeebaish by Hameeda, we strive to provide high-quality products and an excellent shopping experience for our customers.

Exchange Policy

We offer a 14-day exchange policy on items purchased from our Basic Collection only.

To be eligible for an exchange:

  • The item must be unused, unworn, unwashed, and in its original condition.

  • All original tags and packaging must be intact.

  • Exchange requests must be made within 14 days of receiving your order.

  • Customers are responsible for any shipping charges associated with the exchange process unless the item received is defective or incorrect.

Non-Exchangeable Items

The following collections are not eligible for exchange:

  • Premium Collection

  • Formal Collection

Additionally, sale items, customized products, and items purchased during special promotions may not qualify for exchange unless otherwise stated.

No Refund Policy

Please note that Zeebaish by Hameeda does not offer refunds under any circumstances. We only provide exchanges on eligible items from our Basic Collection as outlined above.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will review the issue and assist you accordingly.

Contact Us

For any exchange requests or questions regarding our policy, please contact us:

Email: zeebaishbyhameeda@gmail.com
Phone: +92 311 1165642

Thank you for shopping with Zeebaish by Hameeda.